How to request deletion
Send an email to privacy@oleksa.uk with the subject “OLEXA data deletion request”. Include the email address or phone number associated with your account so we can locate the right account.
What happens next
We will confirm receipt, verify that you are the account holder, and process the request within a reasonable period. We may ask for additional information when needed to prevent unauthorised deletion.
Deletion generally covers your account and personal data associated with it. Certain records may need to be retained where required by law, for fraud prevention, to complete a transaction, or to establish or defend legal claims. We will retain only what is necessary for those purposes and delete it when the applicable period ends.
Need help?
For questions about the process, visit OLEXA App Support or email support@oleksa.uk.